How To Manage Your Plan

Your ChurchSpring plan is fully manageable within your own website!

That's right - all the information you need to manage your ChurchSpring website is available at your fingertips!

1. Where can I find info about my ChurchSpring Subscription?
2. How do I upgrade/downgrade my current plan?
3. How can I update my Credit Card?
4. Where do I find my invoice to print a receipt?

Where can I find info about my ChurchSpring Subscription?

1. Once you log in to your website, click on Settings - located in the bar on the left side of your screen.

2. Clicking Settings will open up the Settings dashboard. The first tab is called "Profile." 

This area not only contains your ministry information (such as street address and phone number), but it also has a box on the right-hand side of the screen that contains your website plan details. Here you can see the current subscription you are on, how much you are paying, any discounts that are applied, your plan renewal date, and the button to change your plan or cancel it.

How do I upgrade/downgrade my current plan?

In just a few simple clicks, you can change your current website plan - click the "Change Plan" button to get started!

1. Decide if you want to pay each month, or if you want to pay once a year (annual is your best price!). Click the toggle switch for Monthly or Annual payments.
2. Select the plan that best fits your ministry needs.
3. Click "Save and Continue" and follow the prompts to complete the process.

What happens to my site when I change plans?

• When you click to UPGRADE your account, your content will remain, but you will now have the bonus features of that upgraded plan.
• When you click to DOWNGRADE your account, you will lose the features that were previously available to you.
• If you need to CANCEL your site, our system will delete it from our servers.

The plan that you are on at the time of renewal (or the end of your trial) will be the plan fee that your credit card is charged.

Please Note: Upgrading or downgrading your website plan will mean that your subscription fee will change to the most recent fee schedule. If you have questions about your subscription fee, please contact the ChurchSpring support team.

How can I update my credit card? 

You can update your credit card on your website by following these steps...

1. Login to your ChurchSpring website and click on "Settings."
2. Scroll down and click on the tab that says "Billing."
3. Click the gray "Edit" button near the top to update your credit card.
4. Be sure to click "Save!"

Where do I find my invoice to print a receipt? 

The option to print your paid invoice is located in the website Settings>Billing area. Once you click on the Billing tab, you will be able to see a listing of your paid invoices. Simply click on the printer icon to print a copy of your invoice.

You have full control of your website billing!